What we commit to, what we ask of you, and how pricing, scheduling, and re-cleans work.
Prices published on this site are starting prices based on bedroom and bathroom count or square footage. Final pricing is confirmed in writing before work begins. Commercial, medical, and post-construction quotes are issued after an on-site walkthrough, since scope varies significantly by site condition.
You are responsible for providing safe, lawful access to the property at the scheduled time, including keys, codes, or on-site contact. If our crew cannot access the space within 30 minutes of the scheduled arrival window, the visit may be treated as a same-day cancellation.
Cancellations made more than 24 hours before the scheduled visit are free of charge. Cancellations inside 24 hours may be billed at 50% of the visit rate, since the crew slot cannot be reassigned. Recurring accounts may reschedule a visit without charge once per billing cycle.
If any part of the agreed scope was missed, notify us within 48 hours of the visit and we will return to correct it at no charge. Our photo-verified documentation is used to confirm what was completed on each visit.
FreshCycle Solutions is licensed and insured. Report any damage you believe was caused by our crew within 48 hours of the visit so it can be documented and reviewed. We are not responsible for pre-existing damage, wear from normal cleaning of aged or unsealed surfaces, or items left in an unstable position.
Our crews do not handle biohazard remediation, mold abatement, pest control, or the removal of hazardous construction materials. Heavy items are not moved without prior arrangement. Work outside the agreed scope requires a revised quote.
Residential visits are due on completion. Commercial and recurring accounts are invoiced on the schedule stated in their service agreement, net 15 unless otherwise agreed.
FreshCycle Solutions, Chicago, IL, hello@freshcyclesolutions.com or (312) 555-0198.